Clinical Operations Assistant

2 weeks ago


Medford, New York, United States The Smilist Full time
Clinical Operations Support

The Smilist Dental is seeking an experienced Clinical Operations Assistant to join its team. As a key member of our operations team, you will play a vital role in supporting the smooth operation of our dental practice.

We are offering a competitive salary range of $45,000 - $52,000 per annum, depending on experience, to attract a skilled and dedicated professional.

Responsibilities:

  • Assist in the creation of personalized treatment plans for patients.
  • Manage reception tasks, including answering phone calls, verifying insurance, confirming patient information, collecting payments, and communicating patients' arrival promptly.
  • Provide excellent customer service to patients and dental staff.

Requirements:

  • Prior dental treatment coordinator experience is preferred, with a minimum of 1-2 years of experience in a similar role.
  • Prior dental experience is required, with a focus on customer service and communication skills.
  • Familiarity with Dentrix software is an asset, but not essential.
  • Strong knowledge of dentistry and dental procedures.
  • Proven track record of exceptional customer service experience.
  • Highly flexible, detail-oriented, reliable, and trustworthy individual with a friendly and positive demeanor.
  • Excellent administrative organizational skills.

What We Offer:

  • Competitive compensation package.
  • Paid time off and paid holidays.
  • Opportunities for career advancement and professional growth.
  • Full-time employees enjoy medical, dental, and vision benefits.
  • Eligibility for a company-sponsored 401k savings plan.
  • Access to commuter benefits program.
  • Annual performance review and merit increase program.
  • Participation in quarterly contests and prize rewards.
  • Eligibility for the quarterly bonus plan and employee referral bonus.


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