Mail Processing Specialist

4 weeks ago


Medford, New York, United States Suffolk Credit Union Full time
Job Summary
The Loan Servicing & Mail Processing Representative role at Suffolk Credit Union involves handling the collection and processing of mail related to loan payments and inquiries. This position requires strong independent problem-solving skills and effective communication abilities with members and external stakeholders.

Key Responsibilities:
  • Prepares and sends declination letters to ensure regulatory compliance following established procedures.
  • Generates and distributes credit score disclosure notices.
  • Prepares payoff letters for vehicle and real estate-secured loans.
  • Processes payoff transactions for vehicle and real estate-secured loans.
  • Prepares mortgage satisfaction documents and coordinates their recording.
  • Provides assistance to members by addressing inquiries and offering support in person and over the phone.
  • Supports document scanning and mailing operations.
  • Handles incoming and outgoing mail and package services.
  • Provides backup support to other departmental staff as needed.

Compensation Information
This role offers a salary range of $45,000 - $55,000 per year, based on qualifications and internal pay equity.

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