Front Desk Manager
4 days ago
**Job Summary**
We are seeking a highly motivated and experienced Front Desk Agent/DR Supervisor to join our team at the Golden Nugget hotel and casino in Atlantic City, NJ.
Responsibilities:
- Verify reservation information, register guests, and secure payment for hotel guests upon arrival.
- Orientate guests to the hotel, provide general information, and respond to guest inquiries as requested.
- Maintain a cash bank of $1500 to ensure accurate processing of cashier transactions and daily deposits.
- Post guest charges to established hotel accounts.
- Perform cashiering functions, including cash and credit card settlements.
- Sell and redeem hotel gift certificates.
- Process new card accounts, produce cards, and distribute brochures to registered hotel guests only.
- Access the system player rating to input hotel reservations.
- Explain the player rating system and card benefits to hotel guests.
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous, and professional guest service in all interactions.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
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