Hotel Front Desk Representative
2 days ago
We are seeking a skilled and detail-oriented Front Desk Agent Substitute to join our team at MCR Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a fast-paced environment. You will be responsible for managing the front desk operations, including handling guest inquiries, resolving issues, and maintaining accurate records.
This is a fantastic opportunity to join a dynamic team and develop your skills in a customer-facing role. If you are a team player with a passion for delivering exceptional service, we want to hear from you
Responsibilities
* Provide attentive and courteous service to all guests
* Manage the front desk operations, including handling guest inquiries and resolving issues
* Maintain accurate records and ensure confidentiality of guest information
* Work effectively in a fast-paced environment and adapt to changing circumstances
* Develop strong relationships with colleagues and other departments within the hotel
Requirements
* High school diploma or equivalent required
* Basic math skills and ability to handle cash and credit transactions
* Excellent communication and interpersonal skills
* Ability to work varied shifts, including evenings, nights, weekends, and holidays
* Proficient in Windows operating systems and basic computer skills
What We Offer
* Competitive salary: $45,000 - $55,000 per year
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
About MCR Hotels
MCR Hotels is a leading hospitality company that values excellence, innovation, and teamwork. We are committed to providing exceptional experiences for our guests and employees alike. Join our team and be part of a dynamic and forward-thinking organization that is shaping the future of hospitality.
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