Customer Experience Ambassador

3 days ago


Santa Clara, California, United States Pakio, Inc Full time
Job Overview

Pakio, Inc is seeking a highly motivated Customer Experience Ambassador to join our team. As a key member of our organization, you will play a pivotal role in shaping the customer experience for our clients.

We offer a competitive salary range of $55,000 - $65,000 per year, depending on location and experience. This position requires great customer service skills, as well as strong sales and closing skills.

Key Responsibilities
  • Provide exceptional customer experiences through proactive communication and follow-up.
  • Ensure customer sales have been completed and all questions have been thoroughly answered.
  • Maintain knowledge of each territory location, community, and client products.
  • Familiarize yourself with the competition, pricing, and frequently asked questions or concerns for potential new leads.
  • Apply principles of logical thinking to various practical situations and accurately follow standardized procedures or processes.
Desired Skills and Qualifications
  • 2+ years of related experience in customer service.
  • Outstanding interpersonal, verbal, and written communication skills.
  • Detail-oriented individual who can think and plan strategically.
  • A self-motivated problem solver with creativity, a strong work ethic, and high energy level.


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