Store Experience Ambassador
3 weeks ago
Are you passionate about delivering exceptional customer experiences and driving sales growth? As a Retail Associate at Ross Stores, Inc., you will have the opportunity to develop valuable skills and expertise, advance your career, and make a meaningful impact in your community. We are committed to fostering a positive and inclusive work environment where associates feel valued and supported in their roles. Our company offers competitive pay, comprehensive benefits, and opportunities for career advancement.
About the Job:
This entry-level position involves working primarily on the sales floor, interacting with customers, answering their queries, and providing assistance with purchases. You will also be required to maintain store appearances, restock shelves, and process returns. If you are enthusiastic about delivering top-notch customer service and want to be part of a dynamic team, this role may be an excellent fit for you.
Key Responsibilities:
- Interact with customers in a courteous and friendly manner, responding promptly to their inquiries.
- Process transactions accurately, handling cash, credit card payments, and refunds.
- Maintain store appearances by replenishing stock, cleaning floors, and straightening merchandise displays.
- Process merchandise receipts, identifying defective or damaged items, and reporting them to management.
- Participate in visual merchandising efforts, including setting up displays and promoting products.
Requirements:
- High school diploma or equivalent preferred.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced retail environment.
- Able to lift up to 25 pounds occasionally.
Benefits:
We offer a competitive hourly rate, paid time off, and comprehensive benefits package, including medical, dental, and vision insurance. Estimated salary: $16-$16.50/hour.
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