Luxury Guest Experience Ambassador

5 days ago


Rancho Mirage, California, United States Marriott International, Inc Full time

We're seeking a talented Luxury Guest Experience Ambassador to join our team at The Ritz-Carlton Rancho Mirage. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed expectations.

As a Luxury Guest Experience Ambassador, you will be empowered to move about your space and do what needs to be done to ensure our guests have an unforgettable stay. This may include processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area. Your goal will be to make transactions feel like part of the experience.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and the ability to think on their feet. You will be expected to create a safe work environment, follow company policies and procedures, maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.

In this role, you can expect to be on your feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

The salary range for this position is $20.50 per hour, plus benefits such as health care, flexible spending accounts, 401(k), earned paid time off, life insurance, disability coverage, and other life and work wellness benefits.

Martriott International is committed to creating a diverse and inclusive work environment where everyone feels valued and respected. We are an equal opportunity employer and welcome applications from candidates with different backgrounds and experiences.



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