Customer Service Representative
6 days ago
This position offers a unique opportunity to provide exceptional customer service and contribute to the success of our team.
Key Responsibilities:
- Deliver a best-in-class customer experience through efficient and friendly service.
- Process transactions, handle customer inquiries, and provide product information.
- Balance cash transactions and maintain a clean and organized workspace.
- Identify opportunities to enhance customer relationships and contribute to branch sales goals.
- Comply with all applicable laws and regulations, including Atlantic Union Bank's BSA/AML Policy and Procedures.
- Evaluate and escalate potential risks and concerns through established channels.
- Maintain knowledge of bank products and services, including other lines of business.
- Develop adaptability and flexibility to meet changing business needs.
Organizational Relationship:
This position is supervised by the assigned leader of the branch.
Requirements:
Education & Experience:
- A high school diploma or equivalent is required.
- Previous cash handling experience is preferred.
- Excellent customer service skills and a positive attitude are essential.
Knowledge & Skills:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Proficient computer skills and basic mathematical abilities.
- Ability to work accurately and efficiently in a team environment.
- Able to stand for extended periods and lift objects up to 30 pounds.
We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.
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