Customer Service Representative
5 days ago
We are seeking a highly-motivated and customer-focused individual to join our team at Top Concepts.
Job DescriptionAs a Retail Team Member, you will be responsible for creating a welcoming environment that fosters a sense of community among guests. This includes greeting customers upon arrival, providing excellent customer service, and maintaining daily business operations.
You will also be required to respond promptly to customer inquiries, resolve any issues in a professional manner, and process transactions efficiently and accurately.
Key Responsibilities- Greet customers and provide a positive first impression
- Create a welcoming environment that fosters a sense of community
- Respond to customer inquiries and resolve issues
- Maintain knowledge of products and services offered by the company
- Process transactions efficiently
- Contribute to team effort
- Strong communication and interpersonal skills
- Able to work in a fast-paced environment
- Friendly and positive attitude
- Excellent customer service skills
- Ability to engage with guests
- Previous experience in tourism or entertainment industry is an asset
Our company offers a comprehensive benefits package, including:
- Year-round employment
- Paid time off
- Group life insurance
- Health insurance options
- Dental and vision insurance
- Disability insurance
- Critical illness insurance
- Voluntary and term life insurance
- Accident coverage
- Free accidental death coverage
- Cancer policy
- Retirement plan
- Hospital indemnity insurance
- Identity theft protection
- Paid parental leave and bereavement leave
- Major discounts on local attractions
- Company scholarship program
- Pet insurance
Estimated Salary: $15.00 per hour
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