Pigeon Forge Guest Services Representative

4 days ago


Pigeon Forge, Tennessee, United States Dolly Partons Stampede Pigeon Forge Full time
About Us

Dolly Parton's Stampede, Pirates Voyage, Hatfield & McCoy Dinner Feud, and The Comedy Barn is a collection of family-friendly entertainment venues in Pigeon Forge, Tennessee.

Job Description

We are seeking a friendly and attentive Guest Services Representative to join our team. In this role, you will serve as the initial contact for guests, assisting with admission, reservations, ticket changes, and other attendance-related needs and requests.

Key Responsibilities
  • Greeter and Initial Contact: Welcome guests in a professional manner, providing assistance with tickets, reservations, and other services.
  • Courteous and Positive Attitude: Consistently display a courteous, upbeat, and positive attitude towards guests, exemplifying a culture of outstanding customer engagement and service.
  • Theatre and Attractions Knowledge: Maintain and display a working knowledge of our theatres and attractions.
  • Mistake Resolution: Resolve mistakes, errors, and issues related to bookings and reservations.
  • Ticket Distribution: Distribute tickets accurately to guests as they arrive at showtime.
  • Data Entry and Phone Skills: Enter data into ticketing systems accurately and display excellent telephone presentation skills.
  • Cross-Training: Participate in cross-training to handle various duties, including ticket booth, greeting, and phone reservations.
Requirements
  • Age Requirement: At least 18 years of age.
  • Education: High school diploma or equivalent combination of education and experience.
Work Environment
  • Standing and Walking: Continuous standing and walking on level ground and up/down stairs.
  • Hearing and Oral Communication: Continuous hearing and oral communication at a conversational level and high acuity.
  • Computer Work: Continuous work with computers and ticketing systems.
  • Temperature and Humidity: Frequently exposed to changes in temperature and humidity.


  • Pigeon Forge, Tennessee, United States A Marshall Hospitality Full time

    A. Marshall Hospitality is seeking a charismatic Host to join our team at Puckett's Grocery & Restaurant in Pigeon Forge, TN.Salary InformationThe estimated annual salary for this position ranges from $31,200 to $37,440, depending on experience and qualifications. Hourly pay rates may vary between $15 and $18 per hour.About the JobWe're looking for a...

  • Pirate HR Coordinator

    2 weeks ago


    Pigeon Forge, Tennessee, United States Pirates Voyage Pigeon Forge Full time

    Job OverviewWe are seeking an experienced HR Coordinator to join our dynamic team at Pirates Voyage in Pigeon Forge, TN. This is an exciting entry-level opportunity for a professional with a passion for human resources and exceptional communication skills.The ideal candidate will be responsible for providing administrative support, recruitment assistance,...

  • Kitchen Specialist

    2 weeks ago


    Pigeon Forge, Tennessee, United States Calhoun's Full time

    About Calhoun'sCalhoun's is a renowned dining establishment in Pigeon Forge, seeking a skilled Kitchen Specialist to join their team.Salary: $40,000 - $55,000 per year, depending on experience.Job DescriptionWe are looking for a highly motivated individual who can prepare products for the cooking stations, maintain accurate product temperatures, and ensure a...


  • Pigeon Forge, Tennessee, United States LOCAL GOAT TAVERN OF PIGEON FORGE LLC Full time

    Job SummaryWe are seeking a skilled Dish Preparation Specialist to join our team at LOCAL GOAT TAVERN OF PIGEON FORGE LLC. The ideal candidate will have strong teamwork skills and be able to work efficiently in a fast-paced environment.Key Responsibilities:Sanitize and maintain a clean environment for guests and employees.Set up and close down the dish...

  • Cleaning Specialist

    2 weeks ago


    Pigeon Forge, Tennessee, United States LOCAL GOAT TAVERN OF PIGEON FORGE LLC Full time

    We are seeking a skilled Cleaning Specialist to join our kitchen team at LOCAL GOAT TAVERN OF PIGEON FORGE LLC. This role is responsible for ensuring the cleanliness and maintenance of our dish machine, as well as maintaining daily cleanliness and organization in the kitchen.Key Responsibilities:Sanitize dishes and ensure they are available as neededMaintain...

  • Kitchen Assistant

    2 days ago


    Pigeon Forge, Tennessee, United States LOCAL GOAT TAVERN OF PIGEON FORGE LLC Full time

    Overview">We are seeking a reliable and hardworking Kitchen Assistant to join our team at the LOCAL GOAT TAVERN OF PIGEON FORGE LLC. The successful candidate will have strong teamwork skills and be able to work efficiently in a fast-paced environment.SalaryThe estimated hourly salary for this position is $12-$15 per hour, depending on experience.Job...


  • Pigeon Forge, Tennessee, United States Skyland Ranch Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Cashier Attendant to join our team at Rowdy's Smoky Mtn. SnowPark in Pigeon Forge, Tennessee. This is a unique opportunity to work in a fun and dynamic environment and provide exceptional customer service to our guests.Key Responsibilities:Process transactions efficiently and accurately using...

  • Dishware Attendant

    2 days ago


    Pigeon Forge, Tennessee, United States LOCAL GOAT TAVERN OF PIGEON FORGE LLC Full time

    We are seeking a reliable and hardworking Dishware Attendant to join our team at the LOCAL GOAT TAVERN OF PIGEON FORGE LLC. As a key member of our kitchen staff, you will be responsible for ensuring that all dishes are sanitized and available as needed. This role requires strong teamwork skills, the ability to work efficiently in a fast-paced environment,...


  • Pigeon Forge, Tennessee, United States LOCAL GOAT TAVERN OF PIGEON FORGE LLC Full time

    The Local Goat Tavern of Pigeon Forge LLC is seeking a reliable and hardworking Dishwasher to join our team and assist with the daily operation of our restaurant's kitchen. Estimated Salary: $15-$18 per hour.Job Description:We are looking for an individual who can provide excellent support to our kitchen staff by ensuring dishes are sanitized and available...


  • Pigeon Forge, Tennessee, United States Ripken Baseball Full time

    We are seeking a highly motivated and organized individual to join our team as an Event Experience Ambassador at Ripken Baseball in Pigeon Forge, TN.Job Description:OverviewRipken Baseball is committed to providing exceptional experiences for our guests. As an Event Experience Ambassador, you will play a key role in ensuring that our VIP suites meet the...


  • Pigeon Forge, Tennessee, United States Calhoun's Full time

    Come and thrive in a dynamic dining environment at Calhoun's Pigeon Forge location! We are seeking an experienced and customer-focused Server to provide top-notch service to our valued guests.Job OverviewWe are committed to delivering an exceptional dining experience that exceeds our guests' expectations. Our Servers play a vital role in achieving this goal,...

  • Sales Representative

    3 weeks ago


    Pigeon Forge, Tennessee, United States Frenchs Shoes & Boots Llc Full time

    Job OverviewWe are seeking a highly motivated Retail Sales Professional to join our team in Pigeon Forge. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales revenue to meet and exceed targets.$45,000 - $55,000 per year (based on experience)About the RoleYou will be the face of our company, playing a...


  • Pigeon Forge, Tennessee, United States Westgate Resorts Full time

    Company OverviewLocated in the heart of Pigeon Forge, Tennessee, Wild Bear Inn offers an unforgettable vacation getaway experience. As a member of our team, you will be part of an ideally situated hotel nestled in the scenic Great Smoky Mountains, just minutes from Great Smoky Mountains National Park, the most-visited national park in the country.


  • Pigeon Forge, Tennessee, United States Skyland Ranch Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Cashier Attendant to join our team at Rowdy's Smoky Mtn. SnowPark in Pigeon Forge, Tennessee.Key Responsibilities:Greet every guest and educate them on all aspects of the attraction and options available.Properly operate the Point-of-Sale system and efficiently and accurately handle cash and...


  • Pigeon Forge, Tennessee, United States A Marshall Hospitality Full time

    Puckett's Grocery & Restaurant in Pigeon Forge, TN is seeking a charismatic individual to join their team as a Host. This role is perfect for someone who exudes warmth and positivity, ensuring every guest feels welcome and valued.Company OverviewA. Marshall Hospitality is a growing family of restaurants, including Puckett's Grocery & Restaurant locations,...


  • Pigeon Forge, Tennessee, United States Ripken Baseball Full time

    Job OverviewThe Ripken Experience Pigeon Forge is a world-class sports complex located in Tennessee, hosting youth baseball tournaments and events.Ripken Baseball specializes in delivering Big-League Experiences for players, coaches, and families through our unique facilities. Our commitment to maintaining the values of the game while ensuring fun...


  • Pigeon Forge, Tennessee, United States Gecko Hospitality Full time

    Job OverviewWe are seeking an experienced Restaurant Operations Manager to join our team in Pigeon Forge, TN.This is a fantastic opportunity for a passionate and motivated individual to take on a leadership role and contribute to the success of our restaurant.The ideal candidate will have a minimum of 2 years' experience as a Restaurant Operations Manager...

  • Nike Retail Associate

    2 weeks ago


    Pigeon Forge, Tennessee, United States Nike Full time

    About NikeNike, a leading global athletic footwear and apparel company, is committed to employing a diverse workforce. As a retail associate, you will be the face of NIKE, providing exceptional customer service and exceeding customer expectations.CompensationThe estimated annual salary for this role is $32,640 based on 20-38 hours per week at $16.00/hour in...


  • Pigeon Forge, Tennessee, United States AEG Full time

    About the RoleWe are seeking a highly motivated and organized individual to join our team as a Tournament Operations Coordinator. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.Job SummaryThe Tournament Operations Coordinator will assist with the...


  • Pigeon Forge, Tennessee, United States Hilton Grand Vacations, Inc. Full time

    About Us\Hilton Grand Vacations, Inc. is a company where helping people get away helps you get ahead.\Our team provides exceptional service to our guests, ensuring they have an unforgettable experience with us.\Job Summary\We are seeking a talented Customer Service Representative or Guest Experience Coordinator who will be responsible for delivering...