Customer Experience Specialist

2 days ago


Pigeon Forge, Tennessee, United States Marshalls Full time
What You'll Do

As a Customer Experience Specialist, you will be responsible for delivering an exceptional shopping experience for our customers. Your key responsibilities will include:

  • Providing personalized assistance to customers, answering questions, and making product recommendations.
  • Accurately processing transactions and handling customer returns.
  • Contributing to a positive and inclusive store environment, promoting teamwork and collaboration among colleagues.
Requirements and Qualifications

To be successful in this role, you will need to have excellent communication and interpersonal skills, a strong ability to work independently and as part of a team, and a commitment to providing exceptional customer service. A high school diploma or equivalent is required, and prior retail experience is preferred but not necessary.



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