Customer Service Representative
6 days ago
About Us
\Hilton Grand Vacations, Inc. is a company where helping people get away helps you get ahead.
\Our team provides exceptional service to our guests, ensuring they have an unforgettable experience with us.
\Job Summary
\We are seeking a talented Customer Service Representative or Guest Experience Coordinator who will be responsible for delivering outstanding customer experiences and building long-term relationships with our valued clients.
\Key Responsibilities
\- Provide exceptional guest services by responding to inquiries, resolving issues, and escalating concerns as needed.
- Analyze and resolve customer complaints in a professional and empathetic manner.
- Collaborate with other teams to ensure seamless communication and delivery of our brand promise.
Requirements
\- A minimum of [salary: $40,000] per year salary or [salary: $19.50] per hour rate based on 2080 hours worked annually (not guaranteed).
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
- Proven customer service skills with the ability to handle multiple requests simultaneously.
- Excellent communication, problem-solving, and conflict resolution skills.
Benefits
\- Ongoing training and development opportunities to enhance your skills and career growth.
- A competitive compensation package, including [salary: $40,000] per year base pay, performance-based bonuses, and benefits.
- The opportunity to work in a dynamic environment with a collaborative team.
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