Customer Service Representative

4 days ago


Pigeon Forge, Tennessee, United States Top Concepts Full time
Role Summary

We are seeking highly motivated and fun-loving individuals to excel in our dynamic environment. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, maintaining business operations, and contributing to team success.

Main Responsibilities:

  • Greet customers and create a welcoming atmosphere.
  • Provide accurate pricing information and process transactions efficiently.
  • Maintain product knowledge to answer customer inquiries.
  • Collaborate with the team to achieve daily objectives.

Key Qualifications:

  • Excellent communication skills with a strong focus on teamwork.
  • A friendly and positive attitude with the ability to engage customers effectively.
  • Decisive and able to work well under pressure.
  • Flexibility to adapt to changing schedules.

Benefits Package:

  • Year-round employment opportunities.
  • Paid time off and group life insurance.
  • Comprehensive health, dental, and vision insurance options through United Healthcare.
  • Short-term and long-term disability coverage.
  • Critical illness and accidental death coverage.
  • Voluntary life insurance and term life insurance options.
  • Accident coverage and hospital indemnity insurance.
  • Free accidental death coverage and cancer policy.
  • Retirement plan (401(k) and Roth IRA) and pet insurance.
  • Identity theft protection and emergent life flight membership.
  • Paid parental leave and bereavement leave.
  • Major discounts for local attractions and free entry into Top Concepts' partner venues.
  • Employee recognition programs.

Estimated Salary: $15 per hour.



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