Program Support Specialist

3 weeks ago


Milwaukee, Wisconsin, United States Wisconsin Community Services, Inc. Full time

Job Summary:

This position provides administrative support to the Forensic Services Unit, ensuring the efficient operation of the team. The successful candidate will be responsible for providing administrative oversight and support services to the staff of the Conditional Release, OARS, JBCR/OCRP, and Court Liaison programs.

Key Responsibilities:

  • Provide administrative support to the Forensic Services Unit, including data entry, filing, and record-keeping.
  • Assist with the preparation of reports, memos, and other documents as needed.
  • Ensure accurate and timely data entry using multiple databases, including FSIS and OARS Production.
  • Monitor and track participant service budgets, ensuring timely vendor invoice submission and participant contributions to care.
  • Provide billing education to subcontracted service providers and process participant assistance requests.
  • Close participant files, documenting information in SharePoint, FSIS, and Microsoft Word files.

Requirements:

  • High School diploma/equivalency required plus 2 years of experience working with office/financial related activities.
  • Ability to work with multiple databases and perform accurate and timely data entry.
  • Excellent communication and writing skills, with the ability to interact with individuals diagnosed with mental illness.
  • Ability to work independently with minimal supervision, but also as part of a team.

Working Conditions:

This position is performed in an office setting, with a 40-hour workweek, Monday through Friday, 8:30am-4:30pm. Some flexibility is required.



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