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Bakery Customer Service Specialist

2 months ago

Coralville, Iowa, United States Nothing Bundt Cakes - Coralville Full time
Customer Experience Associate at Nothing Bundt Cakes

The Customer Experience Associate at Nothing Bundt Cakes plays a vital role in fostering a friendly environment for patrons, offering solutions for celebrations, and promoting our delightful cakes. As the main point of interaction for customers, this position is essential in guaranteeing customer satisfaction and creating lasting memories.

Key Responsibilities:
  • Welcome customers with warmth and assess their requirements
  • Inform customers about cake selections and ongoing promotions
  • Accurately and efficiently process customer orders
  • Uphold cleanliness and organization within the bakery
  • Prepare cake orders in accordance with customer specifications
  • Track inventory levels and communicate supply needs to management
  • Ensure all cakes adhere to quality standards
  • Follow health, safety, and dress code protocols
Requirements:
  • Must be at least 16 years of age
  • Prior experience in customer service is preferred
  • Availability for various shifts is necessary

Become a part of our team at Nothing Bundt Cakes and contribute to creating joyful and unforgettable experiences for our customers. Enjoy weekly pay and a collaborative work atmosphere.