Associate General Manager, Service Operations

3 weeks ago


New Orleans, Louisiana, United States KONE Full time
About KONE

KONE is a global leader in the elevator and escalator industry, providing innovative solutions for urban mobility. Our mission is to improve the flow of urban life by making cities better places to live.

Job Summary

We are seeking an experienced Associate General Manager to lead our service business in New Orleans and Baton Rouge. As a key member of our team, you will be responsible for driving profitable growth, developing talent, and ensuring management/financial control plans are in place.

Key Responsibilities
  • Develop and implement strategies to increase market share, drive orders, and improve service operations excellence.
  • Develop and retain existing accounts, and develop talent to drive business growth.
  • Ensure management/financial control plans are in place, in partnership with the General Manager, to secure successful execution of performance.
Requirements

To be successful in this role, you will need:

  • Progressive and successful supervision and/or management experience, including managing people, budgets, planning, and experience in a consultative selling environment.
  • Bachelor's degree required or equivalent 4 years of work experience.
  • Comprehensive understanding of KONE's processes, procedures, policies, contracts, and solution offerings.
  • Familiarity of competing solution offerings and practices.
  • Understanding of consultative selling principles, field operations best practices, general accounting and financial management principles, laws and regulations regarding safety and environmental governmental regulations, and sound understanding of IUEC agreement and labor relations.
What We Offer

We offer a competitive salary, flexible work schedule, opportunities to learn and grow, matching 401K, pension plan, comprehensive health and wellness plans for the entire family, paid holidays, and paid time off.

Why Join KONE?

We value diversity, equity, and inclusion, and we are committed to creating an innovative and collaborative working culture where we value the contribution of each individual. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized.


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