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General Manager
1 month ago
The General Manager is responsible for the successful operations and financial accountability of the studio. This includes orchestrating the delivery of superior customer service, achieving employee goals, and ensuring customer satisfaction and performance relative to studio objectives.
Key Responsibilities- Implement and manage companywide standards for key operational activities, programs, and goals.
- Communicate regularly with the franchisee and corporate as scheduled and when necessary.
- Provide leadership, direction, and support to all staff.
- Maintain and reinforce the culture of Stretch Zone, fostering a positive environment and serving members.
- Ensure the cleanliness and quality appearance of the studio.
- Positive mindset with a results-driven orientation.
- Strong sales background with a high closing ratio.
- Ability to follow a business plan and associated playbook.
- Ability to achieve desired monthly revenue and production results.
- Ability to articulate variances in revenue/sales/expenses versus budget.
- Ability to think critically and solve unexpected problems quickly.
- Maintain high ethical standards and appropriate professional image.
- Strategic contributor in long and short-range planning.
- Effective listening skills necessary to foster an inclusive environment.
- Energetic, forward-thinking, and creative.
- Excellent written and verbal communication.
- Successful people management skills.
- Strong computer skills.
Stretch Zone is the world's leading source and educator for today's advanced practitioner-assisted stretching, built to provide performance enhancement modalities for health practitioners, massage therapists, trainers, and athletes alike. The Stretch Zone Method is a proven course of innovative stretching techniques.
