General Manager

4 weeks ago


New Orleans, Louisiana, United States Petco Full time
Job Title: General Manager

At Petco, we're passionate about creating a healthier, brighter future for pets, pet parents, and people. As a General Manager, you'll play a critical role in leading our team to achieve this vision.

Key Responsibilities:
  • Lead a high-performing team of Pet Care Center managers, leaders, and partners to deliver top-line sales growth while maintaining a focus on animal welfare, health, and proper care.
  • Develop and implement strategies to drive business results, improve guest service, and enhance the overall Pet Care Center experience.
  • Build a professional environment that inspires and encourages the growth and engagement of partners, fostering a culture of teamwork, inclusion, and collaboration.
  • Ensure quick and courteous service to all Petco guests by helping partners determine their needs and sharing product knowledge to suggest solutions.
  • Responsible for all partner performance management in the Pet Care Center, including talent development, training, and coaching.
Requirements:
  • Three or more years of management experience or equivalent, with a strong background in retail operations and leadership.
  • Excellent communication and computer skills, with a keen interest in all kinds of animals.
  • A working knowledge of general business practices, including financial acumen, analysis, and problem-solving skills.
  • Aptitude for demonstrating strong customer service and ability to instruct others.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • The chance to make a real difference in the lives of pets, pet parents, and people.

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