Assistant General Manager

7 days ago


New Orleans, Louisiana, United States Paradies Na Full time

**Job Summary:**

The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic, and trend-setting airport concessionaire. This role drives the company's key performance metrics by delivering an exceptional customer store experience through the associates they manage.

**Key Responsibilities:**

  • Motivate team through the company's vision and direction to encompass core values
  • Communicate clear expectations and hold location team accountable to achieve all brand, performance, and behavior standards
  • Lead and inspire a great customer service culture by recognizing and rewarding
  • Build relationships with peer and upper management
  • Recruit, hire, develop, and retain top sales talent for the stores to include excellent staffing levels
  • Train and continuously develop teams
  • Provide consistent performance feedback
  • Recognize performance issues in a timely manner and partner with General Manager and Regional HR Manager to develop action plans for resolution
  • Ensure that all visual directives are executed seamlessly
  • Direct and execute strategic merchandising to maximize sales and presentation standards
  • Partner in the location's execution of all merchandise processing and flow to the floor in conjunction with exceptional stockroom/warehouse standards
  • Partner with General Manager and District Manager/Regional Director to execute the location business plan that drives results and maximizes business opportunities
  • Achieve predetermined financial budgets to include payroll containment
  • Drive the company's brand loyalty through demonstrating sales leadership, coaching, and connecting with the customer experience
  • Achieve location shrink goals while maintaining all operational standards to secure the assets of the location

**Requirements:**

  • Strong analytical, prioritizing, interpersonal, problem-solving, and planning skills
  • Strong verbal and written communication skills
  • Collaborative skills and ability to work well within a team
  • Ability to work in a fast-paced and deadline-oriented environment
  • Ability to work a flexible schedule, including holidays, nights, and weekends


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