Technical Services Representative

6 days ago


Wichita Falls, Texas, United States Mainstream Nonprofit Solutions Inc. Full time

About the Role

Mainstream Nonprofit Solutions Inc. is seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. As an IT Support Specialist, you will be the first point of contact for our staff, providing technical assistance and support to ensure seamless operations.

Key Responsibilities

  • Provisioning user accounts and managing access permissions
  • Troubleshooting connectivity issues and resolving equipment abnormalities
  • Providing on-the-job training to ensure team members have the necessary skills to perform their duties
  • Collaborating with the technology team to identify and implement process improvements
  • Meeting Service Level Agreement (SLA) targets for resolving support issues within two business days

Requirements

  • High School/GED diploma required
  • Experience in computer systems or a helpdesk setting preferred
  • Valid driver's license and ability to meet agency underwriting standards

What We Offer

  • Flexible scheduling to accommodate your lifestyle
  • Generous leave policy, including 20 days of personal leave in the first year, increasing to 25 days after the first year, plus 12 paid holidays
  • Additional benefits, including longevity bonus, tuition reimbursement, and opportunities for professional growth and development

About Us

Mainstream Nonprofit Solutions Inc. is a leading provider of innovative solutions for strengthening families and achieving excellence in service, education, and advocacy. We value forward-thinking individuals who actively seek solutions, challenge ineffective processes, and contribute to the company's growth.



  • Wichita Falls, Texas, United States United Family Services Inc Full time

    Job SummaryUnited Family Services Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Key Responsibilities:Customer Service: Greet and...


  • Wichita Falls, Texas, United States MIDWEST COMBUSTION SOLUTIONS INC Full time

    Benefits:401(k)401(k) matchingBonus based on performanceCompany partiesDental insuranceHealth insuranceOpportunity for advancementPaid time offRelocation bonusTraining & developmentCompany Overview:Midwest Combustion Solutions is a dynamic and rapidly growing boiler service and installation company, working closely with UK based manufacturers Autoflame and...


  • Wichita Falls, Texas, United States ADT Full time

    About ADTAt ADT, we're a leading provider of electronic security, interactive home and business automation, and monitoring services for residences and small businesses in the United States. Our mission is to help save lives and protect our customers' properties.Job SummaryWe're seeking a skilled Customer Service Representative to join our Alarm Monitoring...


  • Wichita Falls, Texas, United States FedEx Office and Print Services Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Representative to join our team at FedEx Office and Print Services. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing expert advice on our products and services, and driving sales growth.Key...


  • Wichita Falls, Texas, United States Rotech Healthcare Full time

    Job SummaryWe are seeking a dedicated Customer Service Representative to join our team at Rotech Healthcare. In this position, you are responsible for performing all tasks and communication related to the intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers,...


  • Wichita Falls, Texas, United States Brycen Whitaker - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Brycen Whitaker - State Farm Agent.Key ResponsibilitiesEstablish and Maintain Customer Relationships: Build and maintain strong relationships with customers to understand their needs and provide personalized...


  • Wichita Falls, Texas, United States YOUNG MENS CHRISTIAN ASSOCIATION OF WICHITA FALLS Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at the Young Mens Christian Association of Wichita Falls. As a key member of our membership services team, you will be responsible for delivering exceptional service to our members, promoting memberships and programs, and...


  • Wichita Falls, Texas, United States Envoy Air Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to our passengers, ensuring a seamless and efficient travel experience.Key ResponsibilitiesCustomer Service:...


  • Wichita Falls, Texas, United States Kroger Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a safe and clean shopping environment, and upholding the highest standards of quality and integrity.Key...


  • Wichita Falls, Texas, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional service to our customers, ensuring their storage needs are met, and maintaining a positive and professional work environment.Key...


  • Wichita Falls, Texas, United States Conn's Full time

    Job Summary:Conn's is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions, and ensuring a seamless shopping experience for our customers.Key Responsibilities:Customer Service: Deliver...


  • Wichita Falls, Texas, United States Ameripak Agency Llc Full time

    Job OverviewKey Responsibilities:Your primary role will involve preparing our fleet of vehicles for customer use. This includes thorough cleaning, washing, vacuuming, and sanitizing the interiors and exteriors. You will also be responsible for refueling vehicles, checking fluid levels, and ensuring tire pressures are adequate. Additional tasks include...


  • Wichita Falls, Texas, United States Irium - Mexico Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Irium - Mexico. As a key member of our IT department, you will be responsible for providing top-notch technical support to our associates and ensuring the smooth operation of our computer systems.Key Responsibilities:Configure and maintain user accounts and computers...


  • Wichita Falls, Texas, United States Lawson Products Full time

    Join Our Team as a Field Sales RepresentativeLawson Products, a company with over 70 years of experience, is on the lookout for dedicated field sales representatives who are eager to foster relationships, make a significant impact for their clients, and become part of a dynamic sales team. If this resonates with you, we encourage you to explore this...


  • Wichita Falls, Texas, United States Hyspeco, Inc. Full time

    We are seeking a knowledgeable Technical Support Analyst to join our dynamic team. In this role, you will be essential in maintaining the efficiency of our technical operations. The ideal candidate will possess a comprehensive understanding of diverse IT systems and demonstrate exceptional troubleshooting abilities. If you excel in a high-energy environment...


  • Wichita Falls, Texas, United States Pileus Technologies LLC Full time

    Job OverviewPosition Title: Project and Escalation Engineer ILocation: Wichita, KansasEmployment Type: Full-timeCompany Overview:Pileus Technologies, LLC is a premier technology firm specializing in innovative solutions across diverse sectors. Our commitment lies in delivering exceptional products and services that empower our clients to reach their...


  • Wichita Falls, Texas, United States Hyspeco, Inc. Full time

    We are seeking a knowledgeable Technical Support Analyst to join our dynamic team. In this pivotal role, you will ensure the seamless operation of our technological infrastructure. The ideal candidate will possess extensive expertise in diverse IT systems and demonstrate exceptional analytical skills. If you excel in a high-energy environment and enjoy...


  • Wichita Falls, Texas, United States Pileus Technologies LLC Full time

    Job OverviewPosition Title: Project and Escalation Engineer ILocation: Wichita, KansasEmployment Type: Full-timeCompany Overview:Pileus Technologies, LLC is a premier technology firm dedicated to delivering innovative solutions across various sectors. Our commitment lies in providing top-notch products and services that empower our clients to reach their...


  • Wichita Falls, Texas, United States Pileus Technologies LLC Full time

    Job OverviewPosition Title: Project and Escalation Engineer IEmployment Type: Full-timeCompany Overview:Pileus Technologies, LLC is a premier technology firm committed to delivering innovative solutions across diverse sectors. Our mission is to provide exceptional products and services that empower our clients to achieve their objectives and enhance their...


  • Wichita Falls, Texas, United States 6G Holdings - SWTHZ Full time

    Job DescriptionAbout 6G Holdings - SWTHZ6G Holdings - SWTHZ is a leading boutique wellness company and a pioneer in contrast therapy, dedicated to enhancing the well-being of its clients. SWTHZ offers an unparalleled health and wellness experience grounded in scientific research by integrating infrared saunas, cold plunges, and vitamin-C showers in a...