Technical Support Analyst

2 weeks ago


Wichita Falls, Texas, United States Hyspeco, Inc. Full time

We are seeking a knowledgeable Technical Support Analyst to join our dynamic team. In this pivotal role, you will ensure the seamless operation of our technological infrastructure. The ideal candidate will possess extensive expertise in diverse IT systems and demonstrate exceptional analytical skills. If you excel in a high-energy environment and enjoy assisting others, this position may be well-suited for you.

Key Responsibilities:
  • Deploy and configure new technologies, including desktops, hardware components, operating systems, software applications, and other tools.
  • Oversee data backup processes to safeguard all files against potential system failures.
  • Address technical challenges promptly to minimize disruptions and maintain employee productivity.
  • Manage the creation of new user accounts, work email configurations, and access permissions to facilitate efficient onboarding.
  • Ensure the upkeep of all technological devices, including telecommunication systems, printers, computers, operating systems, and network infrastructure.
Required Qualifications:
  • High school diploma is mandatory; an associate's degree in computer science or information technology is preferred.
  • Proficient in Microsoft Office applications.
  • Solid understanding of troubleshooting Internet connectivity, telecommunication systems, network infrastructure, and other office technology.
  • Ability to design databases and utilize advanced Excel functionalities.
  • Experience with multiple operating systems, including Windows, Mac, and Linux.
  • Familiarity with: Microsoft Server Management, Microsoft 365, Microsoft Entra, Network Security, Network Architecture, Cloud Solutions, Power BI, SQL Queries, NIST Compliance for Government Contracts, Team Leadership.
About Hyspeco, Inc.

Hyspeco, Inc. is a comprehensive distributor of fluid power solutions, specializing in motion and control components related to hydraulic, pneumatic, electro-mechanical, and fluid connector technologies.

We are committed to excellence in the design, manufacturing, application, installation, and delivery of fluid power products, alongside providing emergency and preventive maintenance services. Our growth is fueled by a family-oriented culture and an employee-ownership philosophy.



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