Business Development Manager

11 hours ago

Jacksonville, Florida, United States PNC Financial Services Group Full time
Job Summary

As a Relationship Manager at PNC Financial Services Group, you will be responsible for handling relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share. You will work with clients with basic levels of risk and complexity of needs, typically under the supervision of a more senior team member. Your primary goal will be to acquire and/or expand and retain client relationships to generate revenue and deepen the share of wallet. You will handle the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services. Additionally, you will manage risk/return and drive quality for new and/or existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational, and credit risks. You will focus on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being. You will also focus on increasing client engagement and loyalty, building an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. You will leverage reporting and sales tools to proactively identify and successfully convert sales opportunities. As defined with the business, you will demonstrate the ability to analyze, evaluate, and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Key Responsibilities
  • Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue, and market share.
  • Acquires and/or expands and retains client relationships to generate revenue and deepen the share of wallet.
  • Handles the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services.
  • Manages risk/return and drives quality for new and/or existing clients.
  • Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
  • Focuses on increasing client engagement and loyalty.
  • Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients and enhance the client experience.
  • Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
  • Demonstrates the ability to analyze, evaluate, and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Requirements

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Book Of Business, Client Relations, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities

Competencies
Business Acumen, Client Relationship Management, Customer Experience Management., Decision Making and Critical Thinking, Effective Communications, Prospecting., Selling., Tech Savvy

Work Experience
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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