Retail Operations Supervisor

2 weeks ago


Alexandria, Virginia, United States UFA Inc Full time

Retail Operations Supervisor

Position Overview:

As a key member of the management team, the Retail Operations Supervisor plays a vital role in supporting the Store Manager in all aspects of store functionality. This position involves direct oversight of both in-store and yard personnel, ensuring that operational goals are achieved while adhering to company policies.

Core Responsibilities:

  1. Assist the Store Manager in ensuring compliance with all organizational policies and procedures related to payroll, financial management, and asset protection.
  2. Maintain accuracy in all point-of-sale processes and adapt to special promotions as needed.
  3. Support the Store Manager in fostering a culture of safety, aiming to meet safety targets through effective training and continuous improvement.
  4. Collaborate with the Store Manager to lead daily operations, motivating and coaching staff to surpass sales objectives.
  5. Ensure staff are adequately trained and qualified for their assigned tasks and equipment operation.
  6. Oversee the completion of daily operational checklists and maintenance tasks to enhance efficiency.
  7. Assist in the visual merchandising of products, ensuring compliance with corporate standards.
  8. Work closely with various departments to align with standard operating procedures.
  9. Act in the capacity of Store Manager during their absence.

Qualifications:

The ideal candidate will possess a Grade 12 Diploma along with one to three years of progressive supervisory experience in a sales and customer service environment. Key qualifications include:

  • Awareness of market dynamics and customer segments.
  • Strong leadership skills, including coaching, mentoring, and team motivation.
  • High energy and a positive demeanor, with a passion for working with people.
  • Proficiency in computer systems, particularly point-of-sale and business intelligence reporting.
  • Excellent verbal and written communication abilities.

This position is considered safety-sensitive, requiring the successful candidate to pass a drug and alcohol screening as a condition of employment. Additionally, obtaining necessary certifications such as WHMIS, TDG, and forklift operation training is essential.

About UFA:

UFA Co-operative Limited is a well-established agricultural co-operative in Alberta, serving over 120,000 member-owners. With a network that includes numerous bulk fuel locations and Farm & Ranch Supply stores, UFA is dedicated to providing comprehensive products and services to farmers, ranchers, and commercial customers across the region.



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