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Customer Service Representative

2 months ago

Wenatchee, Washington, United States Ciel Senior Living, LLC Full time
Concierge Position

**Job Summary:**

The Concierge is a vital member of the Ciel Senior Living, LLC team, responsible for providing exceptional customer service and support to our residents and visitors.

**Key Responsibilities:**

  • **Welcome and Assist Visitors:** Greet and assist visitors, providing information and directions as needed.
  • **Property Tours:** Arrange and conduct property tours for individuals and groups, showcasing the amenities and services offered by Ciel Senior Living, LLC.
  • **Administrative Support:** Provide administrative support to the Business Office Manager and other team members, including answering phones, responding to emails, and maintaining a tidy reception area.
  • **Marketing and Promotion:** Support marketing efforts by engaging with visitors, promoting the Community's offerings, and ensuring a positive first impression.
  • **Safety and Security:** Ensure a safe and secure environment for all individuals, including residents, visitors, and staff.

**Requirements:**

  • **Education:** High school diploma or equivalent preferred.
  • **Skills:** Strong communication and organizational skills, proficiency in computer software such as Microsoft, and ability to handle various situations with professionalism and patience.
  • **Physical Qualifications:** Ability to stand, walk, lift, bend, and reach as needed, climb stairs, and work both indoors and outdoors.