Portfolio Growth Manager
5 days ago
We are seeking a highly motivated and experienced Portfolio Growth Manager to join our team at C.H. Robinson. As a key member of our sales team, you will be responsible for growing and retaining a customer portfolio, while also executing service delivery to achieve customer commitments.
Key Responsibilities- Grow and Retain Customer Portfolio: Identify new contacts, product, and service opportunities within the portfolio to generate demand and meet monthly net revenue and volume expectations.
- Drive Service Delivery: Ensure quality execution against expectations, identify issues, and implement solutions with a sense of urgency.
- Develop Business Opportunities: Uncover opportunities for growth within accounts to develop transactional to committed business aligning with customer needs.
- Manage Pricing Strategies: Understand customer buying habits and C.H. Robinson's position within the customer's supply chain to execute upon customer-facing operational activities.
- Deliver Exceptional Customer Service: Use effective negotiation and sales strategies to discuss pricing and selling services with the customer, manage conflict, and navigate difficult conversations.
- Execute Process Efficiency: Leverage customer-facing technology to improve efficiencies and time management, understand negotiated payment terms and processes, and ensure timely invoicing.
- High School Diploma or Equivalent
- Ability to Travel Up to 10%
- Fluent in Spanish and English (Written and Verbal)
- Minimum 1 Year of Previous Sales Experience
- Technically Proficient in Microsoft Office Suite
- Demonstrated Negotiation and Sales Strategies Experience
- Strong Decision-Making, Multi-Tasking, Communication, and Interpersonal Skills
C.H. Robinson is a global logistics platform that solves logistics problems for companies across the globe and across industries. We are a FORTUNE 200 company and have been named one of the World's Most Admired Companies 2023. We are proud to be certified as a Great Place to Work by the Great Place to Work Institute.
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