Commercial Technology Support Specialist

3 days ago


Houston, Texas, United States OPTIMUS (TX) Full time
Job Summary

As a Commercial Technology Support Specialist at OPTIMUS (TX), you will play a pivotal role in ensuring the reliability and efficiency of our client's commercial technology systems. The ideal candidate will bring a mix of functional and technical skills, with a focus on.Net, Power BI, and some familiarity with ETRM systems.

Key Responsibilities
  • Technical Support: Provide hands-on technical support for commercial technology systems, with expertise in.Net and Power BI.
  • Issue Resolution: Diagnose and resolve issues related to hardware, software, and system integrations.
  • Maintenance and Updates: Perform routine maintenance, updates, and optimizations with a focus on.Net and Power BI technologies.
  • Collaboration: Collaborate with the IT team and business users to implement enhancements and improvements to core systems.
  • ETRM Knowledge: Utilize ETRM knowledge to enhance technology systems for trading and risk management needs.
  • Documentation: Maintain detailed documentation of systems, configurations, and procedures, with a specific focus on.Net, Power BI, and ETRM technologies.
  • Training: Develop training materials and guides to assist end-users in utilizing technology effectively.
Qualifications
  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field (or commensurate experience).
  • Experience: Proven experience in providing technical support with a strong focus on.Net and Power BI technologies.
  • ETRM Familiarity: Familiarity with Energy Trading and Risk Management systems.
  • Problem-Solving: Excellent problem-solving skills and ability to work in a dynamic environment.
  • Communication: Strong communication and interpersonal skills.
  • Attention to Detail: Attention to detail with a commitment to delivering high-quality service.


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