IT Service Desk Manager
4 weeks ago
The IT Service Desk Manager is responsible for overseeing the daily operations of the IT Service Desk, ensuring continuous support to internal clients during and after market hours. This involves managing personnel activities, overseeing phone queue call quality, and ensuring user interactions through requests and emails. The successful candidate will establish, evaluate, and uphold service level agreements while implementing quality controls to deliver top-notch customer service. Key responsibilities include identifying means for improving and managing customer service levels, collaborating with the ITSM Analyst to develop and deliver key performance indicators, and managing escalated tickets to ensure timely resolution. The IT Service Desk Manager will also partner with the IT Assets team to guarantee timely and meticulous handling of provisioning and procurement processes. Additionally, this role will assume the role of incident commander during major events, initiating hotlines and coordinating field communications. The ideal candidate will have a four-year college degree or significant relevant work experience, with a strong background in ITIL v4 foundations certification or higher. Strong problem-solving and analytical abilities, excellent communication skills, and a willingness to travel as needed are essential. The compensation offered will be determined on a case-by-case basis, considering factors such as skills, relevant work experience, and geographic location. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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IT Service Desk Manager
4 weeks ago
Great Falls, Montana, United States D.A. Davidson & Co. Full timeJob Summary:The IT Service Desk Manager oversees all personnel operations of the IT Service Desk, which includes recruiting and training Computer Support Specialists. This role evaluates and ensures compliance with service level agreements according to business expectations, assists in resolving issues and requests from the business, establishes and manages...
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Loan Specialist
4 weeks ago
Great Falls, Montana, United States Farm Service Agency Full timeJob Title: Loan Specialist - Farm Service AgencyJoin the Farm Service Agency as a Loan Specialist and play a critical role in supporting the agricultural community. As a key member of our team, you will be responsible for managing and directing the Farm Loan Programs administered in one or more USDA Service Centers.Key Responsibilities:Serve as the Service...
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Farm Loan Program Manager
4 weeks ago
Great Falls, Montana, United States Farm Service Agency Full timeJob SummaryThis position is located in the Farm Service Agency, Montana State Office, Farm Loan Branch, located in Great Falls, Cascade County, Montana.The Farm Loan Program Manager manages and directs the Farm Loan Programs administered in one or more USDA Service Centers providing services to one or more counties in the State.Key Responsibilities:Serves as...
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Case Manager
4 weeks ago
Great Falls, Montana, United States Yellowstone Boys and Girls Ranch Full timeJob SummaryYellowstone Boys and Girls Ranch is seeking a highly motivated and compassionate Case Manager to join our team. As a Case Manager, you will be responsible for managing all aspects of a youth's case, providing critical community resources to support youth and families, and working collaboratively with current and prospective services to meet any...
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Preconstruction Services Project Manager
4 weeks ago
Great Falls, Montana, United States Sletten Companies Full timeJob DescriptionWe are seeking a skilled professional to provide preconstruction services for alternate delivery projects. The ideal candidate will have experience in design, construction, and project management.Key Responsibilities:1. Lead preconstruction coordination and scheduling.2. Coordinate preparation of RFQ/RFP responses and team interviews.3....
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Business Development Manager
3 weeks ago
Great Falls, Montana, United States Interim HealthCare of Central Montana Full timeAs a Business Development Manager at Interim HealthCare of Central Montana, you will play a key role in our mission to improve people's lives by offering skilled and personal home care services. Our team is dedicated to delivering exceptional care to the people we serve, and we are looking for a talented individual to join us in this effort.The ideal...
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Fitness Center Representative
4 weeks ago
Great Falls, Montana, United States Planet Fitness Full timeJob Title: Member Services RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience at our...
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Agricultural Loan Specialist
3 weeks ago
Great Falls, Montana, United States Farm Service Agency Full timeJob SummaryThis position is located in the Farm Service Agency, Montana State Office, Farm Loan Branch, located in Great Falls, Cascade County, Montana.The incumbent will manage and direct the Farm Loan Programs administered in one or more USDA Service Centers providing services to one or more counties in the State.Key ResponsibilitiesServes as the Service...
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Fitness Center Representative
4 weeks ago
Great Falls, Montana, United States Planet Fitness Full timeJob Title: Overnight Member Services RepresentativeWe are seeking a highly motivated and customer-focused Overnight Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and...
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Patient Services Director
4 weeks ago
Great Falls, Montana, United States Thomas Management LLC Full timeJob OverviewAs a Patient Services Manager at Thomas Cuisine, you will play a vital role in ensuring the highest level of patient satisfaction and safety in our acute care hospital setting. This exciting opportunity will challenge and reward you with continued career growth and development.The ideal candidate will possess strong supervisory, leadership, and...
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Child and Family Services Coordinator
4 weeks ago
Great Falls, Montana, United States AWARE Full timeAbout the RoleAWARE is seeking a dedicated and compassionate Child and Family Case Manager to join our team. As a key member of our organization, you will play a vital role in providing high-quality care to individuals in your community.Key ResponsibilitiesProvide case management services to clients, including assessing their needs and developing...
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Pharmacy Manager
4 weeks ago
Great Falls, Montana, United States Walgreens Full timeJob Description:Job Summary:As a Pharmacy Manager at Walgreens, you will play a critical role in providing exceptional patient care and services. You will be responsible for leading a team of pharmacists and technicians to ensure the efficient operation of the pharmacy, while also promoting a positive patient experience. This includes providing empathetic...
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Family Services Case Worker
4 weeks ago
Great Falls, Montana, United States Salvation Army Full timeJob Title: Family Services Case WorkerJoin The Salvation Army team as a Family Services Case Worker, where you will play a vital role in providing support and assistance to individuals and families in need.Job Summary:The Family Services Case Worker is responsible for providing front-line and follow-up assistance to individuals presenting a variety of needs....
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Child and Family Services Coordinator
4 weeks ago
Great Falls, Montana, United States AWARE Full timeAbout the RoleAWARE is seeking a dedicated and compassionate Child and Family Case Manager to join our team. As a key member of our team, you will provide high-quality care to individuals in your community, helping them become active and vital members of their community while focusing on personal growth.Key ResponsibilitiesProvide case management services to...
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Insurance Customer Service Representative
4 weeks ago
Great Falls, Montana, United States Marsh McLennan Agency-Northwest Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients, while also developing and implementing innovative solutions to meet their unique needs.Key ResponsibilitiesWork...
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Operations Manager
4 weeks ago
Great Falls, Montana, United States Coca-Cola Bottling Company High Country Full timeJob SummaryCoca-Cola Bottling Company High Country is seeking a highly skilled Operations Manager to oversee the day-to-day operations of the Warehouse, Equipment Service, and Fleet areas of the Sales Center. The ideal candidate will have a strong background in supply chain management, inventory control, and fleet maintenance.Key ResponsibilitiesManage...
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Branch Manager
3 weeks ago
Great Falls, Montana, United States Wells Fargo Full timeAbout this role:We are seeking a highly skilled and experienced Branch Manager to lead our National Branch Network team. As a Branch Manager, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business...
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Executive Director of Food Service Operations
4 weeks ago
Great Falls, Montana, United States Oak View Group Full timeJob Title: General Manager - Food Service OperationsJob Summary:The General Manager - Food Service Operations is responsible for the efficient, professional, and profitable operation of the food service operations at the assigned venue. This individual oversees every managerial, full-time, and part-time position, ensuring full compliance with state and...
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Starbucks Store Manager
4 weeks ago
Great Falls, Montana, United States Albertsons Full timeJob Title: Starbucks Store ManagerWe are seeking a highly motivated and experienced Store Manager to lead our Starbucks team in providing exceptional customer service and driving sales growth.Key Responsibilities:Lead and manage a team of Starbucks Clerks to ensure excellent customer service and sales performance.Develop and implement strategies to increase...
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Customer Service Lead
4 weeks ago
Great Falls, Montana, United States MOD Pizza Full timeMOD Pizza is a company that believes in creating a world that works for and includes everyone. We're looking for a Customer Service Lead to join our team and help us deliver amazing pizzas and salads to our guests with radical style and personalization. As a Customer Service Lead, you will be responsible for directing the Squad Crew to deliver pizzas and...