Service Excellence Coordinator
3 weeks ago
As a Service Excellence Coordinator, you will play a key role in ensuring that every customer interaction is a positive one. You will be responsible for responding to customer inquiries, resolving issues promptly, and providing exceptional service to exceed customer expectations.
About UsBellows Plumbing, Heating, Cooling & Electrical is a leading provider of exceptional customer service in the plumbing industry. We value our customers and strive to create long-term relationships built on trust and respect.
Job SummaryThis role involves working closely with customers to understand their needs and preferences, responding to inquiries, and resolving issues promptly. The ideal candidate will possess excellent communication skills, be able to work under pressure, and have a strong attention to detail.
Responsibilities- Respond to customer inquiries and resolve issues promptly
- Collaborate with the team to deliver exceptional customer experiences
- Maintain accurate records and data entry
To succeed in this role, you must have:
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask
- Proficiency in Microsoft Office and Google software
- Able to work well under pressure and meet deadlines
We offer a competitive salary range of $40,000 - $55,000 per year, depending on experience. Additional benefits include opportunities for professional growth and development, a comprehensive training program, and a fun and supportive work environment.
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