Operations Manager

2 days ago


Bloomingdale, Illinois, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a skilled Operations Manager to lead our store operations and deliver exceptional customer experiences. As a key member of our store team, you will be responsible for managing store processes, leading a team of sales associates, and driving sales and profits.

Key Responsibilities
  • Assist the Store Manager in planning and executing store operations, including scheduling, inventory management, and visual merchandising.
  • Lead and manage a team of sales associates to achieve sales and profit goals, while ensuring excellent customer service.
  • Manage store inventory, including receiving, stocking, and maintaining a well-organized store environment.
  • Develop and implement strategies to drive sales and profits, including analyzing sales data and making recommendations to the Store Manager.
  • Collaborate with the Store Manager to achieve store goals, including customer satisfaction, sales growth, and employee engagement.
  • Manage and execute shrink and safety programs to protect company assets.
  • Train and develop sales associates to achieve their full potential, while promoting a positive and inclusive work environment.
  • Interact with customers in a friendly and respectful manner, providing solutions to their needs and concerns.
Requirements
  • 1-2 years of retail management experience, preferably in a leadership role.
  • Proven track record of driving sales and profits, while maintaining a high level of customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and develop a team.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
  • High school diploma or equivalent required; associate's or bachelor's degree in business or a related field preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.
  • A comprehensive training program, including on-the-job training and leadership development.
Equal Opportunity Employer

Michaels Stores is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.


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