Sales Operations Specialist
1 month ago
This is an exciting opportunity to join a growing packaging and plastics company as a Sales Operations Specialist. As a key member of the team, you will be responsible for supporting the sales team in achieving their goals and driving business growth.
Key Responsibilities:- Sales Operations Support: Process and track customer orders, ensuring accurate and timely delivery of products.
- Sales Coordination: Act as a liaison between the sales team, customers, and internal departments to facilitate smooth sales operations.
- Customer Support: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Sales Reporting: Generate and analyze sales reports, track key metrics, and provide insights to support decision-making.
- Sales Tools & CRM Management: Maintain and update the CRM system, ensuring data accuracy and providing training/support to the sales team.
- Product Lifecycle Management: Assist in managing the product lifecycle, from development to launch, including coordinating with R&D, production, and marketing teams.
- Market Research: Conduct market research to identify customer needs, market trends, and competitor analysis to inform product development and sales strategies.
- Pricing & Margin Analysis: Collaborate with the sales and finance teams to establish pricing strategies, analyze margins, and ensure profitability.
- Product Training: Develop and deliver training materials to educate the sales team and customers on product features and benefits.
- New Product Launches: Support the launch of new products, coordinating cross-functional activities to ensure successful market introduction.
- Bachelor's degree: In Business, Marketing, or a related field.
- Experience: 3-5 years in sales operations, product management, or a similar role within the packaging industry.
- Skills: Strong analytical skills, proficiency in CRM systems, Microsoft Office Suite, and sales reporting tools.
- Personal qualities: Excellent communication and interpersonal skills, with the ability to work effectively across teams.
Interested in learning more about this opportunity? Click the 'Apply Now' button to get started.
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