Executive Director of Healthcare Operations

3 days ago


Long Beach, California, United States Advanced Medical Manage Full time
Job Title: Executive Director of Healthcare Operations

The role of the Executive Director of Healthcare Operations at Advanced Medical Manage is a key leadership position responsible for overseeing all operational aspects of our Managed Services Organization. This includes claims operations, provider support operations, and administrative functions. The successful candidate will lead and manage operational teams to ensure efficient and effective service delivery, optimize operational processes, and support the organization's strategic goals.

About the Role:
As the Executive Director of Healthcare Operations, you will provide strategic direction and leadership for all MSO operations. You will develop and implement operational strategies and initiatives that align with our goals and objectives. You will also ensure efficient and effective service delivery across all operational areas.

Your Responsibilities:
  • Operational Leadership: Provide strategic direction and leadership for all MSO operations.
  • Claims Operations Management: Oversee the management of claims processing operations, ensuring accuracy, timeliness, and compliance with regulatory requirements.
  • MSO Support Operations: Lead and manage MSO support operations, including credentialing and customer service.
  • Process Improvement: Identify opportunities for process improvement and implement initiatives to enhance operational efficiency and effectiveness.
  • Team Leadership and Development: Lead and mentor a team of operational professionals, fostering a collaborative and results-driven team culture.
  • Collaboration and Communication: Work closely with internal stakeholders, including clinical, finance, and IT teams, to ensure alignment and integration of operational efforts.

Requirements:
To be successful in this role, you will need a Bachelor's degree in Healthcare Administration, Business Administration, or a related field. You will also require minimum 10 years of experience in healthcare operations, with at least 5 years in a senior leadership role. You must have extensive knowledge of claims processing, provider support, and healthcare operations. Strong analytical skills, excellent leadership, communication, and interpersonal skills are also essential. A salary of $120,000 - $180,000 per year is estimated based on industry standards.

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