Director of Pharmacy Operations Management

5 days ago


Long Beach, California, United States Blue Shield of California Full time

At Blue Shield of California, we are dedicated to delivering exceptional healthcare services to our members. As a Director of Pharmacy Operations Management, you will play a crucial role in ensuring the efficient and accurate processing of outpatient pharmacy benefit inquiries.

The successful candidate will be responsible for supervising a team of licensed pharmacy technicians who handle prescription claim processing problems, communicate drug formulary guidelines and alternatives, and provide excellent customer service to external customers and internal stakeholders.

This is an exciting opportunity to join our dynamic team and contribute to the growth and development of our organization. If you are a motivated and experienced leader with a passion for healthcare management, we encourage you to apply for this challenging and rewarding role.

About the Role

  • Foster a positive and productive work environment that encourages teamwork and collaboration among pharmacy staff.
  • Develop and implement effective operational strategies to improve pharmacy benefit inquiry response times and quality.
  • Collaborate with cross-functional teams to identify and address operational issues and implement process improvements.
  • Communicate clearly and effectively with physicians, physician's office staff, pharmacies, and internal business partners to ensure accurate and efficient resolution of pharmacy benefit inquiries.
  • Plan and establish operational objectives for the pharmacy team and/or job area, assign tasks to achieve operational targets, and coordinate the implementation of procedures and guidelines for the drug prior authorization program.

Requirements and Qualifications

  • A California Pharmacy Technician license is required.
  • A minimum of 5 years of prior relevant experience in pharmacy operations management or a related field is necessary.
  • A minimum of 2 years of experience operating in a lead role or equivalent leadership training or manager training is required.
  • Strong knowledge of applicable legislation and regulations governing pharmacy operations is essential.

Benefits

We offer a competitive salary package, including a base salary of $80,000 to $110,000 per year, depending on experience and location, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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