Front Desk Administrator

1 day ago


Little Rock, Arkansas, United States CPP Full time
Job Title: Front Desk Administrator

We are seeking a highly skilled Front Desk Administrator to join our team at CPP Clinics. As a key member of our staff, you will be responsible for providing exceptional patient experiences and ensuring seamless administrative operations.

About CPP:

CPP Clinics is a leading provider of medical aesthetics services, committed to delivering outstanding results and personalized care. We operate multiple medspas under the CPP umbrella, with a focus on innovation and excellence.

Job Summary:

The ideal candidate will have 2 years of experience in a medical office or medical spa setting, excellent communication and organizational skills, and proficient computer and typing skills. They will also have knowledge of medical terminology, cosmetic procedures, and skincare products.

Key Responsibilities:
  • Patient Services: Greet patients, check them in and out, and provide information about treatments
  • Sales: Help sell retail products by offering our services (membership, weight loss, skincare products, lasers, etc.) to our patients
  • Appointments: Schedule appointments, coordinate future appointments, and keep patients on schedule
  • Billing: Process billing paperwork and collect payments
  • Inventory: Ensure the office is stocked with inventory
  • Patient Preparation: Help prepare patients for medical treatments (if needed)
  • Communication: Answer phone calls and emails, and write follow-up emails
  • Office Management: Maintain the front desk area, manage the reception area, and participate in staff meetings
  • Medical Records: Maintain medical records
  • Product Sales: Sell products
  • Office Events: Assist with office events
Salary:

$52,000 - $62,000 per year

Benefits:
  • Attractive incentive-based compensation structure
  • 401K with company match
  • PTO
  • Medical, Dental, Vision and additional insurance
  • Much more


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