Front Desk Representative

3 weeks ago


Little Rock, Arkansas, United States University of Arkansas System Full time
About the Role

We are seeking a highly skilled and experienced Access Coordinator II to join our team at the University of Arkansas for Medical Sciences. This individual will be responsible for meeting, greeting, and assisting patients, answering telephones, coordinating appointments, referrals, consults, tests, and procedures, checking in and registering patients, checking out patients, and collecting payments and issuing receipts.

Key Responsibilities
  • Conduct pre-registration, input patient information, process walk-ins, create new patient charts, and access systems for orders
  • Schedule and coordinate appointments and surgeries or tests using hospital systems by processing visit notifications of patients
  • Ensure adequate stock of supplies, clean and maintain equipment, and waiting rooms
  • Conduct insurance verification and benefits explanation by running eligibility on patients and requesting outside records
Requirements
  • High school diploma/GED
  • Two years of customer service or healthcare experience
  • Basic proficiency with computers (preferably MS Office)
  • General knowledge of office machines including printers and scanners
Preferred Qualifications
  • Epic
  • Experience in registration, billing, or scheduling in a healthcare environment
  • Knowledge in basic medical terminology
Work Environment

This position is located at the University of Arkansas for Medical Sciences. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.

Salary Information

The estimated annual salary for this position is $54,000 - $62,000, commensurate with education and experience.

Benefits

This position offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and more.



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