Fiber Network Technician

7 days ago


Fort Smith, Arkansas, United States Dobson Fiber Full time
Job Title: Fiber Operations TechnicianJob Summary:

Dobson Fiber is seeking a skilled Fiber Operations Technician to support our construction operations and provide exceptional service to our customers. As a Fiber Operations Technician, you will be responsible for a variety of tasks, including locating and repairing outside wires, tree trimming, and placing new drops.

Responsibilities:
  • Analyze and troubleshoot technical problems and provide knowledgeable feedback.
  • Perform day-to-day manual labor to support construction operations.
  • Work with crews to shovel, lay conduits, and provide general support to the construction process.
  • Support line crews by feeding cable, setting up street cones, pulling cable, and job site cleanup.
  • Install residential/small business services, including Fiber to the Home (FTTH), Fiber to the Business (FTTB), and Voice Services.
  • Connect wires and cables to terminals and attach/detach hardware to wires, cables, buildings, and poles.
  • Use hand tools, power tools, and specialty tools, including telecommunications measuring devices.
  • Read and interpret service orders, tickets, technical drawings, maps, blueprints, and diagrams.
  • Work with telecom color-coded wires and cables.
  • Repair cut cables of all sizes.
Qualifications:
  • Experience installing, maintaining, and repairing residential/small business telecommunication services, including fiber (OSP/ISP) and ONT devices.
  • Experience splicing fiber in underground, aerial, or building environments.
  • Experience connecting telecom color-coded wires and cables to terminals, attaching, or detaching hardware to wires, cables, buildings, and poles.
  • Knowledge of basic electricity, including principles, theories, and applications of electricity.
  • Working knowledge of hand tools, power tools, and test equipment.
  • Ability to use established electrical, digital, and/or mechanical principles to identify and solve problems.
  • Provide quality service to internal and external customers.
  • Ability to work well with others and work independently with minimal supervision.
  • Ability to communicate and interact with customers.
  • Ability to climb and work at elevations and confined spaces.
  • Perform strenuous physical activities, including lifting objects weighing over 100 pounds.
  • Work outdoors in different weather conditions.
  • Possess a valid State-issued driver's license with a current satisfactory driving record.
  • Work varying shifts and hours, including possible overtime, weekends, and holidays.
Physical Requirements:
  • Experience operating bucket/lift trucks.
  • Experience installing mainline aerial fiber, aerial fiber drops to residential/business, and installing ONT equipment.
  • Ability to read, review, interpret, and understand technical documents.
  • Experience working on a computer in a Windows-based system, including Microsoft 365 products and apps, and mobile devices.
  • Prior experience using a harness and fall arrest systems.


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