Senior Franchise Development Manager

4 days ago


Auburn Hills, Michigan, United States Servpro Industries, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Senior Franchise Development Manager to join our team at Servpro Industries, LLC. As a key member of our leadership team, you will be responsible for providing consultation services and support to assigned franchisees in the Five Critical Outcome areas of customer service, revenue growth, profitability, management growth, and staff development.

About Us

For over 50 years, Servpro has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team.

Job Description
  • Prepare and complete one-on-one visitation in franchise offices, complete virtual training sessions, hold area meetings within the sub-region, and complete conference calls regularly to provide training in the area of the Five Critical Outcomes.
  • Document franchise consultation activities within Salesforce.
  • Remain current on new technology as it relates to cleaning and restoration best practices.
  • Conduct regular meetings to provide system updates, instructional training, and gather feedback with large groups of franchise owners.
  • Assist with onboarding and development of franchise owners, inclusive of resales, new sales, and/or territory expansions.
Requirements
  • Minimum of five (5) years as a consultant, partner, or director for franchise system OR ten (10) years as a successful business owner.
  • English language fluency required.
  • Ability to communicate complex ideas effectively, both verbally and in writing, with people at all levels of the organization in a clear and professional manner.
  • Must have


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