Guest Services Coordinator

1 week ago


Eagan, Minnesota, United States Emergency Physicians Professional Association Full time

Job Summary: We are seeking a highly skilled Guest Services Coordinator to join our front desk team. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical aptitude, and a reliable demeanor.

Key Responsibilities:

  • Provide exceptional customer service to patients and guests, ensuring a welcoming and valued experience.
  • Accurately register patients for care, collecting vital demographic information, verifying insurance coverage, and collecting applicable co-payments.
  • Support the initial rooming of patients and assist with front desk reception administrative tasks.
  • Work a variety of shifts, including day and evening hours, with occasional travel to other Urgency Room locations.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Basic computer skills and familiarity with medical software.

What We Offer:

  • A competitive hourly wage of $21-$22.
  • A $1600 sign-on bonus.
  • A dynamic and supportive work environment.

How to Apply: Please visit our website at https://www.urgencyroom.com/ for more information and to submit your application.



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