IT Operations Coordinator

1 week ago


Eagan, Minnesota, United States C4 Technical Services Full time

Job Summary

C4 Technical Services is seeking a highly skilled IT Operations Administrator to join our team. The successful candidate will be responsible for providing administrative support for IT functions such as media services, service desk, and knowledge management.

Key Responsibilities

  • Assist with creation of knowledge articles and ongoing knowledge management functions
  • Support technical staff on tasks, backups, user requests, and other EOC-related activities
  • Provide media services including loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs

Requirements

  • High school diploma or GED equivalent from an accredited institution
  • 2-4 years of experience providing administrative support for IT functions such as media services, service desk, and knowledge management
  • Ability to operate controls on tape hardware
  • Strong written and verbal communication skills
  • Organizational skills and attention to detail
  • Good interpersonal skills and ability to work in a stressful environment

Working Conditions

This is a full-time position working in the Enterprise Operations Center (EOC) which provides 7x24x365 monitoring, service restoration, and operational support.



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