Customer Service Representative

1 week ago


Eagan, Minnesota, United States Emergency Physicians Professional Association Full time

Job Summary:

The Urgency Room is seeking a skilled Guest Services Coordinator to join our front desk team. As the first point of contact for patients and guests, this role requires excellent customer service skills, technical aptitude, and reliability.

Key Responsibilities:

  • Provide exceptional customer service to patients and guests
  • Register patients for care, collecting vital demographic information and verifying insurance coverage
  • Support the initial rooming of patients and assist with front desk reception administrative tasks
  • Work a variety of shifts, including day and evening hours, with occasional travel to other Urgency Room locations

Requirements:

  • Excellent customer service skills
  • Technical aptitude and ability to learn new systems
  • Reliability and flexibility to work a variety of shifts

What We Offer:

  • A competitive hourly wage of $21-$22
  • A $1600 sign-on bonus
  • The opportunity to work with a dynamic and growing healthcare organization

How to Apply:

Please visit our website for more information and to apply.



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