Field Service Technician

2 weeks ago


Bloomington, United States Gpac Full time

FIELD SERVICE TECHNICIAN

This role focuses on the upkeep, installation, minor configuration adjustments, and repair of equipment, while also emphasizing personal and professional development.

  • Available for on-call duties as a primary responder.
  • Possesses a certification as a CET in at least one journeyman category.
  • Has received factory training on specific ARMER-level equipment (MN).
  • Certified by Motorola in R56 system installation standards.

Key Personal and Professional Attributes:

  • Demonstrates knowledge, experience, positive attitude, capability, curiosity, and a strong desire for continuous improvement.
  • Essential traits include self-sufficiency, confidence, proven skills, customer relationship awareness, integrity, and a commitment to excellence.
  • Possesses a sense of urgency but is not constrained by time, ensuring tasks are completed correctly.
  • Exhibits curiosity and a proactive approach to learning and improvement.
  • Assumes mastery of tasks, capable of executing work independently with available resources.

Responsibilities Include:

  • Understanding project management principles and effectively documenting processes.
  • Diagnosing and repairing equipment failures at the box level.
  • Participating in on-call rotations as a primary responder, communicating with clients to assess issues and respond appropriately.
  • Conducting basic site surveys, including location assessments, access points, and documentation.
  • Training and mentoring others to achieve similar competencies.
  • Installing, troubleshooting, and maintaining various systems, including:
    • BDA systems; installation and basic troubleshooting.
    • IP-based camera systems; configuration and testing.
    • Camera systems; both IP and analog.
    • MCC7500; diagnosing failures.
    • Simulcast and multicast paging systems.
    • Mobile equipment in a 12/24VDC environment; programming and testing.
    • Portable communication devices; programming and testing.
    • Point-to-point and multipoint microwave systems.
    • Knowledge of tower work processes and safety.
    • Equipment interfacing; audio, DC contacts, IP, RS232.
    • Understanding of fiber optics and testing.
    • Battery systems; maintenance and repair.
    • HVAC systems; basic knowledge.
    • Grounding and bonding practices.
    • Two-way communication systems; mobiles, portables, and base stations.
    • Radio programming and basic parameter adjustments.
    • RF interference testing and identification.
    • Cloud-based PTT communication systems.
    • PC troubleshooting and software installation.
    • Data communications; RS232 and IP.
    • Construction and site management knowledge.
    • RF theory and testing methods.
    • Basic electronics knowledge; voltage, resistance, and current.
    • GPS technology and applications.
    • Audio system applications and installations.
    • IP-networked communication systems; LAN and WLAN.
    • Cabling termination and testing.
    • Proficient use of basic testing equipment.
    • Understanding of automotive systems.
    • IP testing techniques for fault isolation.
    • Carrier Knowledge:
      • T1 testing and troubleshooting.
      • Phone line management.
      • Microwave systems.
      • DSL technology.
    • Exhibits high levels of organization, detail orientation, and accuracy, with the ability to independently gather necessary troubleshooting information.

Tools and Equipment Used:

  • DVM, service monitors, IP cabling testers, and PCs as testing tools.

This position offers a unique opportunity to contribute to the Information Technology and Telecommunication sectors. We value diversity and encourage all qualified candidates to apply.

GPAC (Growing People and Companies) is a recognized search firm dedicated to connecting skilled professionals with various industries across the United States since 1990. Our focus on client satisfaction and delivering timely solutions sets us apart.



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