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The Tryst Trading Company is seeking a seasoned General Manager to lead our team at The Diner in Adams Morgan. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant operations, including managing guest expectations, leading a team of managers and staff, and ensuring compliance with company standards and policies.
Key Responsibilities:- Direct and oversee all daily restaurant operations, including managing guest expectations and relations.
- Manage a team of managers and staff, including evaluating and addressing employee performance and productivity.
- Ensure compliance with company standards and policies, as well as all applicable laws and regulatory requirements.
- Run floor shifts as the Manager on Duty (MOD) as needed, and evaluate and ensure adequate staffing levels.
- Work with HR to recruit and hire excellent candidates, and oversee and direct training programs.
- Monitor and address quality controls, oversee product costs and inventories, and oversee cash handling and financial controls.
- Perform administrative and reporting functions, including bi-weekly timecard reviews for payroll and financial analysis and budget functions.
- Work with the Director of Operations to improve business processes, revenues, and operating costs, and develop and implement growth strategies.
- 1+ years of management experience in a full-service restaurant or 2+ years of managerial experience in a cafe-service restaurant.
- Excellent oral and written communication skills, strong leadership qualities, and excellent people management and listening skills.
- Excellent time management and organizational skills, self-motivated and proactive by nature, and excellent computer skills.
- Proficiency in the use of POS systems, such as Toast and Restaurant365, and proficiency in Spanish (written and oral) is a plus.
- Food Handler and ABRA license, and availability to work weekends, evenings, and some holidays, as well as being on call for emergencies.
- Must possess our Core Values of being unpretentious, fun at heart, passionate, mindful in the moment, and demonstrating an all-for-one-and-one-for-all attitude.
The Tryst Trading Company family of restaurants includes Tryst, The Diner, Open City, The Coupe, and Open City at the National Cathedral. We are an Equal Employment Opportunity Employer and extend equal opportunity to all individuals without regard to race, religion, color, sex, national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws.
