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Desktop Support Specialist

1 month ago

Fremont, California, United States Manpower Group Inc. Full time

strongJobTitle:/strongDesktopSupportTechnicianbrbrWeareseekingaskilledDesktopSupportTechniciantojoinourITDepartment.brbrAsaDesktopSupportTechnician,youwillberesponsibleforprovidingtechnicalsupporttointernalteams,diagnosingandresolvingapplicationsoftware,networking,andoperatingsystemsissues.brbrKeyResponsibilities:brbr*Diagnoseandresolveapplicationsoftware,networking,andoperatingsystemsissuesbr*Providewalk-upsupportforusersattheTechHubbr*Manageandprioritizedesktopsupportticketsusingacloud-basedworkflowtoollikeServiceNowbr*Configure,deploy,andtroubleshootworkstations,laptops,andrelatedequipmentbr*DocumenttechnicalproceduresandmaintainsystemsecuritystandardsbrbrRequirements:brbr*3+yearsofexperienceindesktopsupportorrelatedrolebr*ExperiencewithWindowsandotheroperatingsystemstroubleshootingbr*ProficiencyinOffice365andActiveDirectorybr*Excellentcustomerserviceskillswithafocusonproblem-solvingbr*Associatedegreeorrelevantcertifications(A+,MCP,HDIpreferred)brbrWhatWeOffer:brbr*Competitivepayratebr*Flexiblepart-timehours(8AM-12PM)br*Opportunitytoworkwithaleadingcompanyinthetechindustrybr*Hands-onexperiencewithcutting-edgeITsolutionsbr*SupportiveanddynamicworkenvironmentbrbrIfyouareamotivatedanddetail-orientedindividualwithapassionfortechnology,weencourageyoutoapplyforthisexcitingopportunity.