Customer Experience Expert

4 days ago


Charleston, West Virginia, United States Oracle Full time
About the Role

We are seeking a highly skilled and experienced Sales Consultant to join our team at Oracle. As a Sales Consultant, you will be responsible for formulating and leading presales technical/functional support activities to prospective clients and customers, ensuring customer satisfaction.

Key Responsibilities
  • Technical Sales Support: Provide technical expertise and support to sales teams, customers, and prospects to ensure successful sales outcomes.
  • Product Expertise: Develop and maintain in-depth knowledge of Oracle's CX suite of products, including marketing, sales, and service solutions.
  • Sales Strategy: Collaborate with sales teams to develop and execute sales strategies, aligning with customer needs and Oracle's business objectives.
  • Customer Engagement: Build and maintain strong relationships with customers, understanding their business needs and providing tailored solutions.
  • Training and Development: Train and mentor less experienced sales consultants on standardized processes, systems, and work tools.
Requirements
  • Experience: 5-7 years of experience in a pre-sales, practitioner, or consulting role, with a proven track record of success in solving problems and generating positive customer outcomes.
  • Background: Strong background in enterprise business applications, with expertise in CX-related technologies (marketing, sales, and service).
  • Skills: Excellent communication, presentation, and interpersonal skills, with the ability to craft and deliver presentations and demonstrations to diverse audiences.
  • Education: Bachelor's degree in a relevant field, such as business, marketing, or computer science.
Preferred Qualifications
  • Technical Background: Hands-on technical background working with data (databases, APIs, etc.).
  • Client-Facing Experience: Client-facing consulting background, with experience in developing and delivering presentations and demonstrations.
  • Data and Analytics: Demonstrated understanding of data and analytics, with experience in working with data to drive business outcomes.
  • CX Background: Customer experience (CX) background, with experience in working with CX-related technologies (CPQ, incentive compensation, subscription management, and/or partner relationship management).
About Oracle

Oracle is a global leader in cloud solutions, using tomorrow's technology to tackle today's problems. We are committed to expanding our inclusive workforce, promoting diverse insights and perspectives, and operating with integrity.



  • Charleston, West Virginia, United States Ford Motor Company Full time

    Customer Experience ManagerWe are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?In this position...The manager's role is to drive best-in-class CX, and a loyalty...


  • Charleston, West Virginia, United States TD Bank Group Full time

    Job SummaryThe Store Customer Experience Coordinator provides exceptional customer service in both teller transactions and platform customer service, while selling and referring TD Bank products to new and existing customers.Key ResponsibilitiesProvides legendary customer service in teller transactions and platform customer serviceSells and refers TD Bank...


  • Charleston, West Virginia, United States WK Solutions Full time

    WK Solutions is a thriving, privately owned Sales and Marketing organization, serving over 5,000 customers nationwide. We are seeking a collaborative and solution-oriented individual to join our customer service team in a seasonal to possible full-time position.This is an ideal opportunity for a team player and sports enthusiast who thrives in a competitive...


  • Charleston, West Virginia, United States SPINX Company Full time

    Job SummaryThe Customer Readiness Specialist plays a vital role in ensuring the store is 100% customer ready. This includes delivering exceptional customer service, maintaining a safe environment for employees, customers, and vendors, and adhering to and enforcing all company programs, policies, and procedures.Key ResponsibilitiesApply liquid gold to trash...


  • Charleston, West Virginia, United States Hill House Home Full time

    About the RoleHill House Home is seeking a highly motivated and customer-focused Sales and Customer Experience Associate to join our retail team. As a Sales and Customer Experience Associate, you will be responsible for creating personalized shopping experiences for our customers, building authentic connections, and exceeding customer expectations.Key...

  • Mixology Expert

    5 days ago


    Charleston, West Virginia, United States Charlestowne Hotels Full time

    **Job Summary**We are seeking a skilled and charismatic Mixology Expert to join our team at Charlestowne Hotels. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences, crafting signature cocktails, and offering recommendations on our local craft beers and wines.**Key Responsibilities:**Prepare and serve...


  • Charleston, West Virginia, United States Voya Financial Full time

    Key Responsibilities:As a Customer Operations Specialist at Voya Financial, you will be responsible for:Sharing Best Practices: Regularly demonstrate the ability to share best practices to facilitate growth across the team.Configuration Expertise: Possess a fundamental knowledge of configuration, payroll, and EDI.Research and Resolution: Complete daily...

  • Vision Associate

    5 days ago


    Charleston, West Virginia, United States Walmart Full time

    Job Summary: As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers. Your primary responsibility will be to assist customers in selecting the perfect set of glasses, while also answering their questions and addressing their concerns.Key...


  • Charleston, West Virginia, United States ManTech Full time

    Secure Our Nation's Digital FutureAt ManTech, we're committed to delivering innovative solutions that protect our nation's security and ignite the future of technology. As a Cloud Computing Professional, you'll play a critical role in shaping our cloud strategy and driving business growth.Key Responsibilities:Design and implement secure and scalable cloud...

  • Sales Associate

    2 hours ago


    Charleston, West Virginia, United States West Marine Full time

    **Job Summary:**We are seeking a highly skilled Sales Associate to join our team at West Marine. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our customers. You will be the face of our company, and your interactions with customers will be an opportunity to exceed their expectations and...


  • Charleston, West Virginia, United States Pets Corner UK Ltd Full time

    About Pets Corner UK LtdWe are a leading family-run business dedicated to providing exceptional animal welfare and customer service in the pet industry. Our award-winning company has grown to over 150 stores across the country, and we're committed to maintaining our high standards of animal care and customer satisfaction.Job SummaryWe're seeking an...

  • Lead Expert

    5 days ago


    Charleston, West Virginia, United States Quality Talent Group Full time

    About the job Lead Expert - Retail Store As a Luxury Brand Sales Associate with Quality Talent Group, you will engage our customers to provide excellent service while marketing and selling to build and develop our retail concept. Our Sales Associates' passion for luxury brands, commitment to building long-term customer relationships, and desire to build...

  • Full Time Barista

    4 hours ago


    Charleston, West Virginia, United States Harris Teeter Supermarkets, Inc. Full time

    Job Summary:Harris Teeter Supermarkets, Inc. is seeking a highly skilled and customer-focused Full Time Barista to join our team. As a Full Time Barista, you will be responsible for preparing, processing, packaging, and stocking products according to Starbucks Standards.Key Responsibilities:Prepare and serve high-quality beverages and food products to...


  • Charleston, West Virginia, United States Intuit - TurboTax Full time

    Career Opportunity:We are seeking a highly skilled Customer Service Representative to assist customers with questions related to TurboTax products and tax return software. As a key member of our team, you will provide top-notch support to customers, addressing common inquiries such as downloading, logging in, navigation, importing documents, printing,...


  • Charleston, West Virginia, United States Expert Staffing West Full time

    Job Title: Production AssemblerCompany: Expert Staffing WestLocation: Mentor, OhioShifts:6:00am - 2:30pm (1st shift)2:30pm - 11:00pm (2nd shift)Key Responsibilities:1. Conduct inspections on products to ensure they meet quality specifications.2. Manage the movement of materials and finished goods.3. Assemble and install various components with precision.4....

  • Tax Manager

    7 days ago


    Charleston, West Virginia, United States Costanzo Woomer Nistendirk, PLLC Full time

    Job OverviewWe are seeking a highly skilled Tax Manager to join our team at Costanzo Woomer Nistendirk, PLLC. As a key member of our financial services group, you will be responsible for providing expert tax guidance to our clients.Key Responsibilities:Develop and implement tax strategies to minimize clients' tax liabilitiesConduct tax research and stay...

  • Area Manager

    4 days ago


    Charleston, West Virginia, United States NovaWorks Solutions Full time

    About the Role:The Meat and Delicatessen Department at NovaWorks Solutions is a key area of focus for our company. As an Area Manager, you will play a crucial role in leading the service department for the product areas of meat, sausage, cheese, bakery, and delicatessen.Key Responsibilities:Implement national sales concepts to drive business growth.Oversee...


  • Charleston, West Virginia, United States Crimson Enterprises Full time

    About This RoleWe are seeking a highly skilled SPS programmer/electrical engineer to join our team at Crimson Enterprises. As an automation expert, you will play a crucial role in delivering high-quality plant performance to our customers.Key ResponsibilitiesAutomation System Commissioning: Commission the automation and control systems of our complex plants...


  • Charleston, West Virginia, United States DialAmerica Full time

    About DialAmericaDialAmerica is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing...


  • Charleston, West Virginia, United States DialAmerica Full time

    About DialAmericaDialAmerica is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for providing...