Customer Experience Champion

7 days ago


Charleston, West Virginia, United States WK Solutions Full time

WK Solutions is a thriving, privately owned Sales and Marketing organization, serving over 5,000 customers nationwide. We are seeking a collaborative and solution-oriented individual to join our customer service team in a seasonal to possible full-time position.

This is an ideal opportunity for a team player and sports enthusiast who thrives in a competitive environment. Our company culture emphasizes growth, teamwork, and friendly interactions with clients.

Responsibilities:

  • Engage potential customers by providing product and service information
  • Handle customer inquiries, complaints, and order-related questions
  • Recommend products that meet customers' needs
  • Prepare product or service reports by collecting and analyzing customer data
  • Contribute to team efforts by achieving related results as needed
  • Maintain current knowledge of products offered
  • Perform other related duties as assigned

We are looking for a friendly and driven individual who is comfortable venturing out of their comfort zone to discuss our products and services with clients.



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