Public Storage Customer Success Associate

3 days ago


Kansas City, Missouri, United States Public Storage Full time
Company Overview

As the self-storage industry leader, Public Storage is committed to delivering exceptional customer experiences. We are seeking a highly skilled and motivated Customer Service representative to join our team.

Salary & Benefits

We offer an attractive salary of $14.50 per hour, as well as a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, sick time, and flexible spending. Our Total Rewards program provides a range of perks and incentives to support your career growth and well-being.

Job Description
  • As a Customer Service representative, you will be responsible for assessing customer storage needs, making suggestions, and selling packing and moving supplies.
  • You will also conduct daily storage unit inspections to confirm inventory and availability, ensuring that spaces are ready to rent.
  • Auditing cash drawers and making bank deposits are part of your daily business.
  • You will help keep customers current with payments and make reminder and collection calls when required.

In addition to these responsibilities, you will be expected to perform physical tasks such as transporting items weighing up to 35 pounds and walking in/around facilities, spending up to 50% of your time in outdoor environments.

Required Skills & Qualifications
  • You should have experience in customer service centered sales environments, such as retail, restaurant, fast food or other service-based companies.
  • A valid driver's license and utilization of your own vehicle are required for traveling between different work locations and conducting other work-related business (mileage reimbursement available).
Becoming Part of Our Team

At Public Storage, we value our employees and strive to provide a supportive and inclusive work environment. As a member of our team, you can expect to grow professionally and personally, with opportunities for career advancement and development.



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