Customer Service Representative

3 days ago


Platte City, Missouri, United States Public Storage Full time

Public Storage is the self-storage industry leader, offering a range of services to meet the needs of our customers. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and driving business growth.

The estimated salary for this position is $14.50 per hour, making it an attractive opportunity for individuals looking to advance their careers in sales and customer service.

About the Job

This is a full-time position that requires flexibility and adaptability. You will work independently at multiple locations, assessing customer storage needs and making recommendations on packing and moving supplies. Daily storage unit inspections are also a critical part of the job, ensuring that spaces are ready to rent.

You will have the opportunity to earn performance-based bonuses and enjoy a range of benefits, including medical, dental, and vision insurance, 401(k) with match, paid time off, and flex spending.

Key Responsibilities:
  • Assess customer storage needs and make recommendations on packing and moving supplies
  • Conduct daily storage unit inspections to ensure inventory and availability
  • Audit cash drawers and make bank deposits
  • Help customers stay current with payments and make reminder and collection calls when necessary

In addition to your technical skills, we are looking for someone who is physically able to transport items weighing up to 35 pounds and spend up to 50% of their time outdoors, climbing stairs and opening large doors.

Qualifications:
  • Experience in customer service centered sales environments, such as retail, restaurant, or fast food
  • Valid driver's license and access to a reliable vehicle

We offer a range of benefits, including mileage reimbursement for travel between locations and company-paid life and accidental death insurance. On-site company housing is also available at many of our locations for eligible employees.



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