District Operations Leader
7 days ago
We are seeking an exceptional District Manager to lead our team and drive operational excellence in our multi-unit locations. As a key member of our leadership team, you will be responsible for developing and executing strategies to deliver outstanding customer experiences, drive sales, and manage a portfolio of locations.
Key Responsibilities- Lead and Develop a High-Performing Team
- Recruit, motivate, and retain a dedicated team of customer-facing employees
- Drive team performance with effective communication and coaching on customer service and sales strategies
- Brand Ambassador and Operational Excellence
- Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards
- Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention
- Conduct monthly property audits to ensure operational standards and safety compliance
- Deliver Outstanding Customer Service
- Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management
- Address customer inquiries and concerns promptly in a professional manner
- Grow and Maintain a Robust Business
- Drive business growth using analytics to identify trends and develop strategies to capitalize on opportunities
- Communicate effectively with customers, colleagues, and team members
We are a leading self-storage company with a nationwide presence, committed to delivering exceptional customer experiences and driving business growth. Our team is passionate about operational excellence, and we offer a range of benefits and career opportunities for our employees.
Benefits and Opportunities
- A first-year annual total compensation award opportunity of up to $116,000
- Internal promotional and career opportunities throughout the United States
- Extensive training and coaching plans to support your success
- Comprehensive group healthcare programs and a 401(k) plan with a generous employer match
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