Customer Service Representative

7 days ago


Anaheim, California, United States Insight Global Full time

About Insight Global

Insight Global is a leading provider of healthcare services in Anaheim, CA. We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We believe everyone matters and are an equal opportunity/affirmative action employer that considers qualified candidates for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

Job Description:

This role involves operating within a dynamic call center environment, fielding inbound calls from members. Responsibilities include addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week with the opportunity to make a real difference in the lives of others.

Estimated Salary: $40,000 - $50,000 per year

Requirements:

  • Bilingual in Spanish, Vietnamese, and/or Chinese
  • 1-2 years of experience working in a call center with inbound calls (50+ calls a day)
  • High School diploma or GED
  • Good communication and personality
  • Ability to type at least 36 WPM
  • Adaptable and eager to learn, willing to work in a fast-paced call center
  • Excellent communication and reliability


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