Customer Service Representative
2 days ago
The role of a Part Time Teller is to provide exceptional customer service and support the execution of branch activities.
**Key Responsibilities:**
* Serve as the first point of contact for clients and deliver a positive experience through friendly and efficient customer service*
* Perform banking transactions, manage cash supply, and maintain branch vault cash with accuracy and efficiency*
* Identify opportunities to offer new products and services based on client financial goals and needs*
* Educate clients on digital and self-service options offered by Citi*
* Ensure adherence to bank policies, operational controls, and regulatory procedures to safeguard client and bank assets*
* Meet client needs effectively and manage issues/concerns, escalating as necessary*
* Maintain a working knowledge of client accounts and products/services offered*
**Salary Range:** $41,600 - $49,360 per annum (part-time hours prorated)
Estimated hourly rate: $20.00 - $23.73
Citi offers competitive benefits, including medical, dental & vision coverage, 401(k), life insurance, and paid time off packages.
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