Customer Service Representative

15 hours ago


Anaheim, California, United States SSD Alarm Full time
About the Role

SSD Alarm is seeking a highly motivated Customer Service Representative - Alarm Response to join our team. This role involves responding to residential and commercial alarm signals, providing exceptional customer service, and working effectively in a fast-paced environment.

The ideal candidate will have strong communication skills, with the ability to multitask and prioritize tasks efficiently.

The estimated salary for this position is $23.50 per hour, based on industry standards and location.

Key Responsibilities
  • Respond to alarm signals from residential and commercial clients.
  • Communicate effectively with customers, emergency contacts, and dispatchers.
  • Maintain accurate records of all interactions and incidents.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong computer skills and typing speed of 40wpm or higher.


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